Tom Simonds wants his next business to be one that supplies a service to other businesses or be a specialty manufacturer that requires a high level of customer intimacy and/or service. It should be based on a recurring revenue model with established long-term customer relationships. After all, his first company, InterAccess, was built on its ability to provide this to its customers on an ongoing basis.

He already has the experience of founding a successful service-driven business. He'd like his new venture to be one he acquires (acquisition criteria). As the new Chief Executive Officer of this organization, his long-term goal would be to grow the operation in size and profits. But to achieve this, he recognizes that his immediate objective would be to gain the trust of its employees—that they�d be part of the reason that he�d buy the company in the first place.